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Commerce Microsoft Help @ 1-855-785-2511


Microsoft Support available for all Microsoft plans and includes troubleshooting tools and videos, help articles and videos, as well as forums and wikis in the Microsoft community. For more information about Microsoft Support resources, see the Help and Training service description. With every Microsoft Enterprise, Business, Education, and Government subscription, Microsoft Support provides global technical, pre-sales, billing and, subscription support. Support is available both online through the Microsoft portal, and by telephone for both paid and trial subscriptions. For more information, see Microsoft Support Options.

Authorized administrators can use the Microsoft portal to submit service requests online, access support telephone numbers, and view all open and recently closed service requests. Service requests submitted in the Microsoft portal can be reopened for up to 14 days after the request has been closed. For instructions, see Contact Microsoft for business support.

Microsoft technical support team troubleshoots only those issues that are related to Office 365. Issues that originate in customer networks fall outside of the Microsoft support boundaries, and in these cases, customers must either work with their networking team or the engage the Microsoft Networking team for assistance.

Pre-sales support

Pre-sales support for Microsoft provides assistance on subscription features and benefits, plan comparisons, pricing and licensing, and helps to identify the right solution to meet your business needs. In addition, pre-sales support can help you find a Partner, and purchase and sign up for a trial. You can call during local business hours, Monday through Friday. Pre-sales support can be accessed using the same phone number as with technical support. The support telephone number can be found on the Microsoft portal of the free trial. For instructions, see Contact Microsoft for business support.

Billing and subscription management support

Here are some examples of billing and subscription management issues:

  • Signing up for a trial or purchasing a subscription
  • Converting from a trial subscription to a paid subscription
  • Understanding the bill
  • Renewing a subscription
  • Adding or removing licenses
  • Canceling a paid subscription

Technical support

Technical support for Microsoft subscriptions provides assistance with basic installation, setup, and general technical usage. Some examples of these issues are listed in the following table.

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Disclaimer

Commerce-microsoft.com help desk is not affiliated to any of the Companies whose products it supports. We are an online remote technical support company. We provide trustworthy tech support and services for products of third party brands. Any third party product names, logos, services and brands on our website are only for reference. We hereby disclaim any ownership, sponsorship or endorsement of such third party products. Call Toll Free : +1-855-785-2511


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